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TV report in China says Binance’s Shanghai “office” was actually a call center TV report in China says Binance’s Shanghai “office” was actually a call center
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TV report in China says Binance’s Shanghai “office” was actually a call center

TV report in China says Binance’s Shanghai “office” was actually a call center

Cover art/illustration via CryptoSlate. Image includes combined content which may include AI-generated content.

According to Dovey Wan, a founding partner at Primitive Ventures, a local TV station in Shanghai reported that the “office” of Binance in Shanghai was a call center operated by Babi Finance.

Wan said that Babi Finance is an investment made by Binance, which outsourced a customer representative team to the exchange.

Previously, CryptoSlate reported that Changpeng Zhao, the CEO of Binance, said he would sue crypto publication The Block for reporting that the Shanghai “office” of Binance was subject to a raid.

Community reacts

Binance Chief Marketing Officer Yi He said in a tweet that the publication “has been tricked” and that “it’s time to apologize to Binance for the false report.”

Since the release of the report, Binance has denied that it had a Shanghai office in recent years and said that it has not been raided by the Shanghai police.

However, Matthew Graham, CEO of Sino Global Capital, said that Babi Finance has been shut down for some time, which would complicate the timing of when the “call center” existed.

Graham said in a Tweet:

“As I understand it though Babi Finance (website used to be http://babifinance.com) has been shut down for some time though. Last post from Babi official WeChat account was Nov. 2018 so likely around then. There’s a lot to unpack here.

Local sources have also said that the report of the Shanghai-based publication noted the office was operated by Babi Finance, a blockchain-related media company, and not directly by Binance.

According to The Block Director of Research Larry Cermak, the local Shanghai publication said that Binance hired employees through Babi Finance and that it did not explicitly state that the office in question belonged to Babi.

The Block news director Frank Chapparo added:

No incentive, says Wan

In an interview with BLOCKTV, Wan emphasized that the Chinese police lack an incentive to target Binance and the office space in question.

“You have to understand the incentive of the Chinese police. Why Chinese police is incentivized to go after all these scams because they can confiscate all the money, so it’s usually a gigantic amount of money. They can confiscate, which means the money will belong to the police. So that actually is their performance and they can pay themselves high bonuses.”

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