RedotPay

RedotPay is a stablecoin-based payments app that offers virtual and physical cards for spending at merchants on major card networks. The product is built around a custodial account experience, where users fund their RedotPay balance with supported crypto assets and spend through a card that converts value into local currency at the moment of payment. RedotPay positions its card as a way to use crypto like traditional money for everyday purchases, online transactions, and cash withdrawals through supported ATMs.

Overview

RedotPay’s card offering includes both a virtual card for digital-first use and a physical card for in-person payments and ATM withdrawals. RedotPay’s help materials describe instant conversion at checkout, meaning users do not need to manually sell crypto before paying. While RedotPay commonly references Visa acceptance in its support content, its General Terms include multiple card programs that can be Visa or Mastercard depending on the jurisdiction and issuing program.

Company and Program Structure

RedotPay’s General Terms describe the “Group” behind its services as including multiple entities across jurisdictions. These include Red Dot Technology Limited and Red Dot Trust Limited (both incorporated in Hong Kong), RedotX Global (Panama) S.A., RedotX (Tango) Limited, Argentine Branch, and Red Dot Payment Inc. (a U.S. entity identified in the Terms as registered as a money services business). The Terms also describe Red Dot Trust as the custodian for certain account services, and they reference jurisdiction-specific card programs for markets such as Hong Kong and Singapore.

Card Types

• Virtual card: A digital card intended for online purchases, subscriptions, and travel spending, with card details accessible in the app.
• Physical card: A mailed card intended for in-person payments and ATM withdrawals, with shipping availability subject to delivery restrictions by country.

Supported Assets and Funding

RedotPay’s help center lists supported deposit assets for its card and wallet ecosystem as USDT, USDC, BTC, and ETH, with supported networks varying by asset. The same materials note that minimum deposit requirements apply by asset and network, and users are expected to select the correct network when depositing. Card spending is described as conversion-based, where crypto value is converted into the card’s settlement currency at the time of payment.

Fees and Limits

RedotPay publishes a consolidated fee and limit schedule for its card. The schedule states it is effective from December 1, 2025, and it distinguishes between different card “BIN” programs, including USD and HKD variants. Key published items include:

• Card application fees: $10 for a virtual card application and $100 for a physical card application. Mailing of the physical card is listed as waived.
• Replacement or update fees: $5 for the first virtual card update and $10 for each subsequent update.
• Account fees: Account maintenance is listed as waived, including monthly and annual fees. Card cancellation is listed as $2 per card.
• Transaction fees: Default-currency transactions are listed as waived. Non-default currency transactions are listed as 1.20% for USD cards and 2.00% for HKD cards.
• Crypto conversion fee: A 1.00% transaction fee is listed as the cryptocurrency conversion fee.
• Small-amount authorizations: Small transactions of $1.00 or less are waived for the first five per card each month, then $0.20 per small transaction thereafter.
• Declined transactions: Declined transactions are waived for the first three per card each month, then $0.50 per declined transaction thereafter.

For limits, the schedule lists a per-transaction limit of $100,000 and a daily transaction limit of $1,000,000. ATM withdrawal limits are also published, including a maximum of three withdrawals per day and 30 per month. The schedule lists daily ATM limits of 23,000 HKD (HKD BIN) and $3,750 (USD BIN), with monthly limits of 75,000 HKD and $50,000 respectively. The same schedule notes that, for USD cards in some countries and regions, daily ATM limits can be $3,000 and monthly limits can be $10,000.

Acceptance and Usage

RedotPay markets broad merchant acceptance and supports card usage at merchants that accept major card networks. Its help materials note that acceptance can still depend on merchant policies, platform rules for prepaid cards, and country-specific restrictions. RedotPay also publishes guidance on where the card may not work, including platform-specific limitations reported by users, and it notes that sanctioned regions and prohibited individuals are restricted from using services.

Eligibility and Regions

RedotPay requires identity verification for card access in its onboarding guidance and explicitly frames KYC as part of its compliance approach. The help center also publishes location-based access restrictions and card issuance restrictions that list countries and regions where services are unavailable. RedotPay’s published restricted lists include the United States and Mainland China, along with additional jurisdictions that are restricted due to sanctions, regulatory requirements, or network limitations. Physical card delivery is further constrained by a separate list of countries that cannot receive mailed cards.

Risks and Considerations

• Fee stacking: A single payment can include a conversion fee and, depending on circumstances, non-default currency fees or small-transaction fees.
• ATM variability: ATM operator surcharges and local limits can reduce the practical amount available for cash withdrawals, even when program limits are higher.
• Regional restrictions: Access, issuance, and delivery depend on residency, billing address rules, and sanctioned-country restrictions.
• Custodial reliance: Card functionality depends on RedotPay’s custodial account operations and third-party partners, including issuers and network rules.