Koinly Review

The free plan excludes downloads, including the Transaction History comma-separated values (CSV) file, so it cannot serve as a free way to export your records.

On Oct. 8, 2026, the in-app 2025 purchase screen quoted these US-dollar prices before checkout taxes. The public pricing page groups higher transaction allowances under Trader, while the purchase screen lists Pro separately.

Cost Analysis, the detailed acquisition-lot view, is included in the $49 Newbie plan on Koinly’s pricing table. Excel corrections also require payment and cover only tax years you have purchased.

What the Complete Reporting Job Costs

Each tax-year purchase lasts 10 years, so you can regenerate reports within its transaction allowance without an annual renewal charge. Catching up on several unfiled years still means buying a plan for each year.

Pricing also depends on total account history, with a 1,000-transaction extra allowance for older activity. The examples below assume every record is billable, with the same prices for earlier tax years and no earlier plan purchases, optional services, or checkout taxes.

Deleted and spam records, along with most small income deposits, do not count toward the billable total. Merged transactions count once. Koinly shows the billable count and required plan after import, and upgrades cost the difference between tiers.

The pricing FAQ promises a no-questions-asked refund within seven days, provided no report has been generated, but the terms require an unresolved product issue and exclude refunds after downloads. The help policy adds to the confusion: it gives a change-of-mind example, then lists an unresolved product issue as a condition. Those conflicting conditions weaken the refund promise as a reason to buy.

Koinly supports exchange application programming interfaces (APIs), public blockchain addresses, and CSV uploads. Coinbase, Binance, and Kraken are among its exchange connections, and Kraken provides a Koinly link in its own tax-reporting screen.

In a partly faulty CSV file, Koinly accepted two valid rows and identified two rejected entries. The valid rows stayed imported, leaving only the two rejected entries to correct.

An invalid date received a message showing the required date format, while a missing asset produced a less helpful reference to withdrawal attributes. Koinly identified the troublesome row in both cases, but the uneven explanations made the second error harder to interpret.

Koinly’s free transaction view shows basis and fees alongside the gain. Filtering for missing-history warnings finds the sales needing acquisition records.

Missing Purchases, Duplicates, and Basis Checks

Consider a $1,500 sale with a $40 fee and no purchase record. Its $1,460 net proceeds appear as gain when basis is zero. Restoring a $1,000 purchase and $10 purchase fee gives $1,010 basis and reduces the gain to $450. In the synthetic CSV test, Koinly showed these figures and cleared the missing-purchase warning without a manual basis override.

A full blockchain resync can still duplicate manually entered transactions, so the CSV result does not extend to wallet resyncs.

These CSV results used supplied US-dollar values and wallet-based FIFO for US tax year 2025, with independently calculated expected figures. They verify those calculations and corrections, without testing historical pricing or live exchange connections.

Bulk Corrections and Detailed Analysis

Cost Analysis shows the individual acquisitions behind those free figures, but requires payment.

The paid Excel workflow exports records for spreadsheet editing and reimport. It can help with repeated corrections, but edits to API-imported transactions are restricted to tags and descriptions. The editable correction file is separate from the Transaction History archive used to retain records.

On Solana, Koinly imports ordinary Jupiter swaps automatically, while some limit orders, recurring orders, and liquidity positions need manual corrections. The examples here cover Solana decentralized finance (DeFi) activity rather than every supported network.

Frequent Jupiter V2 orders make merging a recurring part of record maintenance.

Koinly prepares crypto tax reports for a separate filing service or accountant. Its TurboTax routes differ between Online and Desktop, with extra work in each route for tax year 2025.

Direct TXF imports need a Form 8949 box correction for each disposal. Koinly also documents importing its PDFs into TurboTax Online, then continuing the return in Desktop. Check the imported figures before filing.

Transaction History provides a CSV archive, not a restorable account backup. A move to another provider may still require the original exchange files and wallet history.

Koinly acknowledges being affected by Mixpanel’s 2025 breach and says it stopped using the analytics service afterward. It distinguishes that incident from a direct compromise of Koinly’s own systems.

Standard support handles software problems. The paid Expert Review handles record cleanup, while tax questions need an independent advisor. In-app chat begins with an AI assistant and can escalate to a person and continue by email. Phone support is unavailable.

At $999, Expert Review costs about 20 times the $49 Newbie plan, and a four- to six-week wait makes that offer unsuitable for urgent cleanup. The extra service makes more sense when you need someone to correct records than when you only need a downloadable report.