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Mailchimp suspends accounts of several crypto-focused users Mailchimp suspends accounts of several crypto-focused users

Mailchimp suspends accounts of several crypto-focused users

Mailchimpโ€™s acceptable use policy prohibits the use of its services for crypto-related content.

Mailchimp suspends accounts of several crypto-focused users

Cover art/illustration via CryptoSlate

Popular email service provider Mailchimp has suspended several crypto-focused media outlets and firms using its platform, including Decrypt and Messari.

Reports of the account suspensions by Mailchimp started earlier this week with custody crypto wallet Edge. When the platformโ€™s community manager Joelly Garcia tried to log in to their Mailchimp account, he discovered it had been deactivated.

Other crypto-focused entities have also now experienced similar issues. On August 10, Messari founder Ryan Selkis announced that Mailchimp had suspended the firmโ€™s account โ€œfor no reason.โ€

According to the marketing lead at Messari, Jared Ronis, the firm could not also access its subscribers’ list, adding that โ€œI shiver to think of what enforcement looks like for actual nefarious actors.โ€

The suspension also affected crypto media outlet Decrypt, a Mailchimp user of over 4 years.ย 

While the recent suspension affected some of the popular names in the crypto space, Mailchimp has a history of suspending or banning anything related to crypto.

Earlier this month, NFT artist Ocarina got suspended from the platform after she tried to send a mail about an NFT drop to her subscribers.

In her case, Mailchimp explained the suspension was “Because the content associated with your industry conflicts with our Acceptable Use Policy.”

Cryptoon Goonz NFT founder Jesse Friedland also experienced the same thing. In his case, he got an email from Mailchimp stating that “the risk associated with the account is too great for us to support sending.”

Mailchimp added that:

“Please note, we cannot allow businesses involved in the sale, transaction, trading, exchange, storage, marketing, or production of cryptocurrencies, virtual currencies, and any digital assets.”

According to Mailchimp’s acceptable use policy, the email services provider does not offer its services to firms whose businesses are related to “cryptocurrencies, virtual currencies, and any digital assets related to an Initial Coin Offering.”

As of press time, Mailchimp had not yet responded to CryptoSlateโ€™s requests for comment on the matter.

Meanwhile, another email service provider, Constant Contact, has cryptocurrencies as part of its prohibited content.